Subject: Tournament window will not open
Date: Fri May 12 00:39:47 2017
User: LightRider
Message:Help please! When I attempt to play any tournament, the game window remains blank. It flickers for just a moment, so I can almost see the tournament game line-up screen.
I have tried to play tournaments in Explorer, Chrome and Firefox. Same problem with each.
I can play individual games (non-tournament), but if I win a game, I get the white blank screen and have to re-open Netcell from the browser.
If I lose, then I get the normal progression of screens (streak, win % etc) and the next game in the queue automatically populates.
This is baffling (and, with a limited technical background, I may not be explaining this problem as clearly as might be needed). I am just hoping that it sounds familiar to someone who has experienced this problem and knows how to solve it.
I should add that this only happens on my home computer and not at work (even though my work PC and home PC are on the same wireless network).
Any help would be greatly appreciated.
Date: Fri May 12 11:52:54 2017
User: MikeC
Message:Clear your cookies , run a virus scan ?
Date: Fri May 12 12:00:07 2017
User: LightRider
Message:Yes. Cleared cookies and cache. Wireless network I'm on runs routine virus scans, too. Thanks for the suggestions!
Date: Tue May 16 22:57:39 2017
User: LightRider
Message:For what it's worth, the problem turned out to be a program running in the background (SNetwork Virtual Bridge.exe as well as Virtual Bridge protocol). Once uninstalled, everything has gone back to working beautifully. Thanks again MikeC for being the only one to respond to my call...
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