Subject: Problem Registering for Premium--Attn Denny

Date: Fri Jun 30 16:10:48 2017
User: JavaGuy
Message:
Made a mistake, registered three times instead of one time. Tried to contact customer service to correct my error, but the phone number given in the confirmation email was no good. Replied to the CS email, but my reply was returned undeliverable! Just need my cc billing for $36.00 corrected to $12.00 on the lifetime deal. William Boyd Order #CL3910

Date: Fri Jun 30 20:33:57 2017
User: Denny
Message:
I've passed it along. It's entirely possible our order stuff is out of date. Sorry about that. You can always email me directly: dennis.cronin(a)gmail.com Don't forget to actually register your username. Seems like a fair amount of folks think we'll somehow make the connection auto-magically. Denny

Date: Sat Jul 1 13:21:12 2017
User: JavaGuy
Message:

Date: Sat Jul 1 15:13:31 2017
User: JavaGuy
Message:
Hey Denny, thanks for passing along my ordering error to the proper folks. Appreciate the help getting it fixed. I should've been careful to select just one premium membership in the first place instead of three. As you suggested, I did register one of the memberships in my user name and I'm a premium user when I log in now. So, that's done and working great. Guess I'll be contacted or look for a credit from the order staff for the other two. My wife also signed herself up for a premium membership, but in a separate order. Unlike me, she was astute enough to notice what she was doing and had no problem. Of course, If she'd been really astute she could've signed ME up too on the same order. She said she wasn't sure how to do that, ultimately resulting in extra work for everyone. Bottom line, we're both premium users now and have meant to sign up a long time ago. Thanks for the fantastic well-maintained site. We love it. "JavaGuy" Bill